Jumapam Notifies of Water Shutoff in El Centro beginning Today

by Maureen Dietrich
24 Apr 15
mazmessenger.com

In a press release yesterday, Mazatlán’s water department (Jumapam) advised that due to the repositioning of drainage pipes in Mar Jónico Street in Colonia Lázaro Cárdenas, water service will be suspended from 8am to 4pm in the southern part of El Centro.

The cutoff will affect residents of Calle Constitución to Calle Miguel Alemán, including those in Colonia Lázaro Cárdenas and Playa Sur.

Interruption in service may occur in subsequent days but should only affect residents of Lázaro Cárdenas. Work will begin tomorrow and last approximately two weeks.

(from Noroeste)

Jumapam Requests Rate Rise Between 20 to 83 Percent

by Maureen Dietrich
20 Feb 15
mazmessenger.com
 

Rigoberto Félix Díaz says new tariffs are fairer.

With the proposal sent by Mazatlán’s water department (Jumapam) to the State Legislature last week to increase water rates from between 20 and 83 percent, the department would garner an additional 100 million pesos annually above the 300 million it presently collects.

If approved, the proposal which has gone through its first reading in congress would allow for repairs and renovation of the municipality’s drainage system said Jumapam Manager Rigoberto Eélix Díaz.

The proposal divides water taxes into three different categories and would be a “fairer” distribution of payment for water users who all presently pay the same rate throughout the municipality. The idea, said Félix Díaz, is for people who live in residential zones, which represent 14 percent of users, pay the maximum 83 percent increase or 35 pesos more.

It is unfair, he stated, that a home in El Cid pays the same minimum rate as one in Colonia Villa Tutuli.

The proposed rate hike for domestic users which represents 40 percent of the tax base is 20 percent or eight pesos.

The intermediate tariff which will be applied to homes valued between 500,000 and one million pesos will increase 35 percent or 14 pesos.

Commercial establishments and industries will see their tariffs increase from 119 to 143 pesos monthly.

Proposed rates are for the minimum of 13 cubic meters of water supply and do not include the 45 percent charge for drainage and sewage treatment.

(from Noroeste)

30 Percent Increase in Water Tax Not Enough, says Mayor

by Maureen Dietrich
2 Feb 15
mazmessenger.com

General Manager of Mazatlán’s water department (Jumapam), Rigoberto Félix Díaz, said last week Jumapam officially presented a solicitation to the Sinaloa Congress to allow the water department to increase water taxes by thirty percent.

A study on water tariffs to determine the amount of increase necessary to do repairs in the municipality was carried out by technicians who proposed the 30 percent increase, which amount was ratified by a citizens’ council comprised of business associations and the social sector.

However, said Mazatlán Mayor Carlos Felton, thirty percent is not enough. In years past, water departments throughout the country have been against raising water taxes for fear citizens would rebel against the politicians, which is wrong. Citizens, he stated, complain more about the inefficiency, the lack of services and growth in the city than increased tariffs.

If Congress approves the increase, the money obtained would be destined for water and drainage projects in the municipality for which there is already an executive plan on the table.

(from Noroeste)

Pardon the Inconvience, says Mayor

by Maureen Dietrich
27 Jan 15
mazmessenger.com
 

This past weekend Jumapam began replacing pipes in six different locations in the municipality.

Mazatlán Mayor Carlos Felton González asked for citizens’ patience yesterday, explaining that the municipality’s water department (Jumapam) will be tearing up streets this year in a concerted effort to change deteriorated drainage and water pipes.

Speaking to reporters, he announced that this past weekend Jumapam began replacing pipes in six different locations in the municipality and citizens will encounter closed or partially closed streets throughout the year. This, he said, is the cost of improvement and development (of the infrastructure).
The Mayor advised the municipality has received 100 million pesos from the federal government to apply to drainage and water infrastructure this year in addition to funds to build the Miravalles aqueduct to bring water from the Picachos Dam to Mazatlán.

He went on to deny that constant drainage problems have effected hotel investment as stated by AMPI president Jesús Daniel López Tirado yesterday.

The Mayor stated as proof is there are verbal agreements to build ten new hotels and 2014 ended with historic investment numbers in the municipality.

As well as repairs to drains and pipes, the municipality has sent the federal government a list of 20 more public works it proposes to initiate this year, said the Mayor.

(from Noroeste)

Jumapam Enforces Law Against Delinquent Accounts

by Maureen Dietrich

6 Jan 15 

mazmessenger.com

Of Jumpam’s 156,000 clients, 48,000 are in arrears.

To enable the municipal government to pay for planned drain pipe repairs this year, Jumapam General Manager Rigoberto Félix Díaz said it is necessary for the water department to be more aggressive in collecting delinquent accounts.

During 2015 Jumapam will apply the strict letter of the law to those who have not paid their water bill, including economic embargos against those who have not paid for many years. The application of the law, said Félix Díaz, is to force people to pay or negotiate.

With respect to clandestine users of municipal water, the law will also be applied in that those discovered stealing water will be charged with theft.

Of Jumpam´s 156,000 clients, 48,000 are in arrears. Of those 48,000, 10,000 are considered severely delinquent having not paid for years.

The Jumapam General Manager justified applying the law saying water users who pay on time end up also paying for the consequences of those who do not pay.

In an ongoing door to door census to determine who are Jumapam clients, of the 20 percent of users personnel has visited they discovered 10 percent are obtaining water service without an installed meter or contract. As well, some clients registered as residential are in fact businesses.

The census is taking place in both urban and rural areas and, said the General Manager, is expected to terminate not later than February 15 this year. (from Noroeste)

Jumapam Backtracks on Customers Paying for New Meters

by Maureen Dietrich 

11 Nov 14 

mazmessenger.com

 

The cost of 15,000 water meters expected to be replaced in the municipality will be absorbed by Jumapam.

The decision followed a meeting of board members last week after users complained of the plan to include the cost of a new meter in the amount of 405 pesos on monthly bills.

Mazatlán Mayor Carlos Felton advised that only replacement of meters that were stolen or damaged by the user will be charged to the client´s monthly water bill. Jumapam will replace outdated meters free of charge.

The water board also approved reducing the cost of changing the name on a water contract with Jumapam from 800 pesos to 200 pesos. 

(from Noroeste)

Jumapam Proposes 30% Increase in Water Rates

by Murry Page

8 Nov 14 

mazmessenger.com

 

Mazatlán mayor, Carlos Felton, told reporters following a closed door meeting with the Board of Directors of the Municipal Water and Sewer Board (Jumapam), that he will propose to the state’s Congress that the water rates be increased.

Guillermo Romero Rodriguez, one of the directors of Jumapam, said, “An increase of 30 percent in our revenues would provide the additional 100 million pesos that are needed next year for infrastructure projects for drainage issues. That would provide us virtually new facilities in El Centro, where we have more problems and the area that needs to be repaired, it is a five-year project, of 400 million pesos per year.”

The mayor noted that Mazatlán has very low water rates when compared to other municipalities in the state and throughout México.

It has been two years since Jumapam increased its rates.

(from Noroeste)

Jumapam Begins Census of Water Users

by Maureen Dietrich

5 Nov 14 

mazmessenger.com

 

In two weeks, Mazatlán’s wáter department, la Junta Municipal de Agua Potable y Alcantarillado (Jumapam) will begin its first water census.

Rocío Barragán Chacón, head of Jumapam’s communications department, the object of the census is to visit the homes of its 143,000 users to ascertain exactly how many people use Jumapam’s services and to evaluate its (efficiency).

The results will allow Jumapam to plan new projects to provide better service. She expects the results of the census to be made public in February, 2015.

Jumapam inspectors will wear sky blue jackets and matching hats and will not ask anything other than questions relating to water service. As well, she added, the inspectors will check water meters and advise owners if they need a new one the cost of which will be added to their water bill.

 (from Noroeste)

Jumapam to Replace 15,000 Water Meters

by Murry Page

27 Oct 14 

mazmessenger.com

 

Rigoberto Felix Diaz, General Manager of the Municipal Board of Water and Sewer Mazatlán (Jumapam), told reporters that within the next two weeks Jumapam would replace 15,000 old bronze water meters that have exceeded their useful lives of between five and seven years.

Felix Diaz said the cost of the new meters was 9 million pesos ($690,000), although when asked he did not know the name of company from which they were purchased.

The General Manager pointed out that the meters would be installed at no cost to the Jumapam customer.

If a customer does not want a new meter installed, the customer can keep the older one, as long as it is in good working condition.

(from El Sol de Mazatlán)

Zona Dorada Roads Re-open

by Maureen Dietrich

15 Oct 14  

mazmessenger.com

 

After 14 days of intense work replacing drain pipes in the Zona Dorada, Jumapam has re-opened Av. Playa Gaviotas in the Zona Dorada. Approximately 105 meters of concrete tubing was replaced with PVC.

During the two weeks of work, Av. Playa Gaviotas to Bugambilias St. were closed to traffic causing chaos as drivers looked for ways to access the Zona Dorada. 

(from Noroeste)

Jumapam to Replace City’s Drainage Network

by Murry Page

15 Oct 14 

mazmessenger.com

 

Rigoberto Felix Diaz, General Manager of the Mazatlán Municipal Board for Water and Sewer (Jumapam), said that Jumapam intends to spend 400 million pesos ($30.8 million) in each of the next four years (2015-2018) to replace the entire drainage network in the city.

He noted that to accomplish this Jumapam would need to add an additional 100 million pesos ($7.7 million) a year to its annual budget.

Felix Diaz said Jumapam was receiving 100 reports a day on various problems dealing with the city’s drinking water or sewer system.

He said the first priority is to fix the city sewer and drainage system, as more than 20 percent of the system needs emergency repairs.

The General Manager said what Jumapam is proposing spending 400 million pesos ($30.8 million) a year from a variety of resources to generate the 2.6 billion pesos ($200 million) required to replace the entire old pipe throughout the city.

(from Noroeste)

Jumapam Rallies to Urgent Water and Sewage Pipe Repairs

by Maureen Dietrich

3 Oct 14 in Home 

mazmessenger.com

 

In Fracc. Jacarandas, residents complained of sewage and worms flooding the street.

Jumapam is spending 446,000 pesos in the Golden Zone.

Business owners in the Zona Dorada, who have complained for years to Jumapam about fetid odours and spewing sewage from manhole covers in the streets outside their shops and restaurants, arrived at work Wednesday to find their streets blocked and Jumapam employees hard at work.

Jumapam assistant manager of distribution, Henry Cruz Hernández, stated repairs in the Zona Dorada presented complications in that there are many restaurants and hotels in the zone with grease traps that overflow into a drainage system that is more than 25 years old.

Nonetheless, Jumapam is investing 61,600 pesos in repairing drainage and sewage ducts on Calle Garza and 385,000 pesos for Av. Playa Gaviotas in the Golden Zone. Cruz Hernández did not specify when the work will be completed.

In other areas of the city, Jumapam is working in Parque Bonfil and Calle Cedros in Colonia Jacarandas to repair urgent leaks.

In Parque Bonfil, 50 meters of 12 inch concrete pipes will be replaced. The ancient pipes are a conduit for industrial discharges from freezer plants, said the assistant manager, and the water is very hot. He expects the repairs to be completed by this weekend at a cost of 350,000 pesos.

Residents of Fracccionamiento Jacarandas had complained earlier this week to Jumapam that sewage water full of worms was flooding their streets requiring urgent attention and that Jumapam was not responding to their complaints. Workers are now on site, said Cruz Hernández and the 297,000 peso repairs are slated to be completed by Monday.

Two other major repairs will begin soon, he added: one in Lomas de Mazatlán and a second in Av. Gabriel Leyva between Josefa Ortiz de Domínguez and San Luis de Potosí streets.

In less than a month the Mazatlán water department has received more than 400 reports of running sewage in city streets a result, said the Jumapam assistant manager, of rain from hurricanes Norbert and Odile and aging infrastructure. 

(from Noroeste)

Jumapam and Telefónica Movistar Offer Promotion

by Maureen Dietrich

11 Sep 14 

mazmessenger.com

 

In a campaign to reward clients who pay their water bill regularly, Mazatlán’s water department (Jumapam) and Telefónica Movistar have joined forces to offer a free cell phone to the 70,000 reliable payers (of 143,000 registered users).

Beginning September 15 through October 15, regular water bill payers can bring their bills to one of the Jumapam modules where they will receive a coupon they can exchange for a Movistar cell phone.

The only catch is you must pay 200 pesos which entitles you to three free numbers, two free movie theater tickets valid until November 8, 100 minutes of calls, 200 text messages, 200 megabytes of internet time and other unspecified benefits.

 (from Noroeste)

Users Pay for New Water Meters, says Jumapam

by Maureen Dietrich

11 Sep 14

mazmessenger.com

 

Mazatlán’s water department, Jumapam, is in the process of issuing notices to clients advising their water meter is considered old and outdated and will be replaced with a new one, at a cost of 405 pesos to the client.

The plan is to notify 15,000 clients this month, said Jumapam general manager Rigoberto Félix Díaz. The meters which are guaranteed by the manufacturer for five years are broken, partially broken or the counters are illegible, he explained.

There is no charge for removing the old and substituting the new meter, the cost of which will appear on the client’s water bill and he or she has the option to pay off the cost over six payments. 

(from Noroeste)

Jumapan Hopes to Generate 35 Million Pesos in “Forgiveness Period”

by Murry Page on 10 Jul 14 in Latest News, Local News | 0 Comment |  Print |

Rigoberto Félix Díaz, Chief Executive Officer for Jumapan, said that hopefully its program of waiving 100 percent of all penalties and fines that have been imposed upon delinquent customers during the period July 5 through August 6 and 50 percent of those penalties and fines for the remainder of August will have a positive impact of the agency’s delinquent accounts.

The CEO said that currently there is a total of 115 million pesos ($8.85 million) in uncollected past due accounts and they hope to collect 30 percent, or almost 35 million pesos ($2.7 million), of that delinquency through the state approved forgiveness program.

Rigoberto Félix added that Jumapan has over 143,000 customers, but about half of them are delinquent in the payments for services provided by Jumapan.

(from El Debate)

Jumapam Waives Penalties and Fines

 by Murry Page

5 Jul 14 

mazmessenger.com

 

Yesterday Mazatlán’s municipal water department, Jumapam, announced that beginning today through August 6 it would waive all penalties and fines imposed on delinquent water bills.

A spokesperson for Jumapam said that customers who reached agreements with Jumapam on their delinquent water bills before February 5 should contact Jumapam to take advantage of the new program.

(from El Sol de Mazatlán)