Written by
Norm Werner
on Friday, 15 November 2013 6:19 am
realtytimes.com
An
educational technique that I often use with would be listing clients is
to take them on a visit to their own home, through the eyes of a
would-be buyer. I haven’t yet gone all the way to loading them up in the
car and driving around the block to get to the visit; but, I do
normally start outside in the driveway, where a Realtor and his
client(s) might park. Sometimes we have to start discussing things right
there, if the driveway has been neglected, is cracked and has grass
growing through the cracks.
One
of the most often neglected places in a home is the front walk and
front door. As side-entry garages became prevalent, more and more
homeowners got into the habit of popping the garage door open and
driving in. They then make their way into the house through the garage
door, which often opens into a mud room. Many can’t even remember when
the last time was that they used the front door; and it shows. Realtors
don’t bring visitors in through the garage; they use the front door.
Overgrown
front walks and neglected front stoops or porches and front doors are
very common. People put in all sorts of cute little bushes or plantings
along the walk or beside the porch and then forget about them. Often one
has to step off the walk to get around the overgrowth from the those
cute little bushes that have now grown into monsters. Porches or stoops
are also often left with little attention, even when they start to
deteriorate. Often that bright brass coach light that looked so cute
when it was installed is now dull and rusted and is cocked off at a
slight angle, just to call extra attention to itself.
Just
getting to the house up the walk may be a challenge, especially in the
coming winter months. If it’s not uneven concrete flags to trip over; it
might be icy spots on the walk or porch. Since the homeowner doesn’t
use that entrance sometimes they forget to shovel it off when it snows
or to spread ice melter when it is cold. Don’t make a visit to your house a survival course.
The
next challenge is often the Realtor struggling with the lockbox. As we
get into shorter and shorter days, showings will more often fall in
period of darkness. I can’t tell you the number of times that I’ve
struggled on a dark front porch trying to work the combination on a
lockbox because the seller forgot to leave the front light on (yes, that
same pathetic, rusty brass light). I carry a flashlight in the winter
just for this case.
Once
inside, especially if it’s snowy or rainy, you’ll probably be ask (or
want to) take off your shoes. Many homeowners forget to provide a chair
for shoe removal and putting them back on; so that can mean leaning
against a wall while trying to accomplish this feat. Hopefully, they
have provided a mat of some sort to put your snowy shoes or boots upon;
so the snow doesn’t melt all over their foyer.
The
entrance foyer can set the tone for the rest of the visit. Visitors
will make note of what they see just inside the door; even if it only
views of the stairs and a couple of rooms off to the side. The worst
that I’ve seen is a foyer with a view up a straight set of stairs right
into the bathroom at the top, with the toilet prominently on display. No
sale on that one!
If
you’re doing this “visit” with a Realtor watch were their eyes go. They
will be looking at or looking for things that you just may not notice
any more. They will scan the ceilings in every room, looking for any
evidence of water stains that are clues of leaks somewhere. They will
scan the walls looking for plug and switch covers and for extra
amenities, like wainscoting or ceiling molding. They will be looking at
the lighting fixtures – types, how many and do they work. They will note
the paint job in each room, looking for evidence that it was a badly
done DIY job. They will note the condition of the kitchen – appliances,
cabinets, countertops and layout. In baths they will note the condition
of the grout around tubs and in tile work and look for signs of rust
staining that indicates iron in the water.
Of
course the Realtor will be seeing and noting any issues with clutter
and cleanliness, so that they can discuss that with you, too. He/she is
not trying to make you feel bad about your house or your housekeeping.
They know that people fall into patterns of comfort about how they live
in a house. The Realtor just needs to get you out of that comfort zone
enough so that you see the house as strangers will see it when they
visit. They may suggest hiring a cleaning service for a one-time deep
clean.
After
the visit, you should sit and discuss the results. Let me give you a
hint at a line not to use with the Realtor – “Well, it’s good enough for
me, so it should be good enough for them.” Maybe you should turn that
thought process around and think, “If I make it good enough for them, it
will be great for me.” You may rediscover something that you surely had
at one time; but, which might have gotten sort of pushed aside for a
while – pride of ownership. Once you have that again, it will shine
through to visitors and help your house sell itself.
Even
if you aren’t about to sell your house, make a visit to it every year,
so that you can see the stuff that you need to get to in order to keep
it up. I guarantee you that once you’ve gone through this experience
with a good Realtor, you’ll never walk into any house again without
noticing more than you’ve ever seen before.
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